Student Complaints and Grievances Procedures
Hampton U Online has a process for, and will make every attempt to help resolve student complaints within its academic and administrative departments. If you are taking courses through Hampton U Online and have a complaint about your experience, you have the following options:
- Initiate the grievance process by following the Grievance Procedure for Hampton University Undergraduate and Graduate Students as outlined in the Academic Catalog.
- Contact the Southern Association of Colleges and Universities (SACS).
- Contact the State Council of Higher Education for Virginia (SCHEV).
- If you reside outside of Virginia, you can file a complaint in the state where you live. Click here for listings of State Education Agencies Nationwide.
If you are a state education agency and have questions about the programs of Hampton U Online, please email firstname.lastname@example.org.